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4.822 Google reviews

Water leak detection in Stellenbosch

A meter that won't stop, a water bill that jumped, damp paving: we find the leak in the pipes you can't see, and fix it.

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Pipe exposed in a hole dug under a concrete edge

Registered for the plumbing, and for the building repairs after it

  • B-BBEELevel 2Contributor

Leaks in the pipes you can't see

Most water leaks hide underground, under paving, under the slab or inside walls. The meter and the bill are often the first sign.

Water pipes run from the municipal meter to your house underground, then under floors and inside walls. A leak anywhere along that line can waste water for months before it shows. We narrow down where the water is escaping before we open anything, then repair the pipe.

Because we're a building company as well as registered plumbers, we also put back what we opened: paving, a driveway, a floor or a wall.

Signs of a hidden water leak

  • The meter moves with every tap closed
  • A water bill much higher than usual
  • Damp or sunken paving, or a patch of grass that stays green
  • Lower water pressure than before
  • Damp floors or skirtings, or the sound of running water

Your side of the meter, or the municipality's?

Pipes on your side of the water meter are the property owner's responsibility. A leak at the meter or on the street side is Stellenbosch Municipality's to fix, so report it to them. If the meter keeps moving with all your taps closed, the leak is on your side.

Fidem's team digging trenches on a building site

Why people call Fidem for water and underground pipes

For the leaks you can't see, and the paving or floor above them.

  • Pipe repairs by registered plumbers

    Done under our PIRB registration.

  • Driveways and floors made good

    Our own builders put back what had to be opened.

  • Emergency repairs

    Emergency repairs are part of our services.

How it works

Four steps, from your first message to the repair.

  1. Check the meter

    Close every tap and watch the meter; tell us what you see.

  2. Find the leak

    We narrow it down before opening anything.

  3. Repair the pipe

    Our registered plumbers fix it.

  4. Make good

    Paving, floor or wall put back.

Fidem plumbing and repair work

Real work, photographed by our team on site.

Fidem plumbers digging out a water pipe next to a wall
Plumbing and electrical conduits laid in a slab
Trench dug along a building

What Fidem's clients say

Word for word from Google reviews of Fidem Projects.

Excellent service they were very fast to respond to my emergency. Professional and very friendly.

Leon Mortlock

They had previously assisted with installing a geyser in the apartment. This time the fix was so minor that they refused to charge me, despite coming out.

Herman

Read them on Google

Questions about water and underground pipes

Straight answers before you book.

Why is my water bill suddenly so high?

A hidden leak is a common cause. Close every tap and watch the meter: if it still moves, water is escaping on your side. Phone or WhatsApp us.

Can you find a leak under my house's slab?

Yes. We narrow down where the leak is before we open anything, so we open up as little as we can, then repair the pipe.

Who fixes a leak at the water meter?

If the leak is at the municipal meter or on the street side, Stellenbosch Municipality fixes it. Leaks on your side of the meter are the owner's responsibility.

Will you damage my paving?

We open as little as we can, and our builders relay the paving after the repair.

Book a leak detection

Tell us what's leaking. It opens WhatsApp with your details, ready to send to the Fidem team. Photos of the damp or the meter help.

Water pouring out? Phone 083 410 3026

What's leaking?

This opens WhatsApp with your details filled in, ready to send to Fidem on 083 410 3026. We use them only to reply about your leak. Privacy notice

Fidem Projects in Stellenbosch

Based in Stellenbosch, we come to you across the town and out to Franschhoek.

Hours

  • Monday07:30 to 17:00
  • Tuesday07:30 to 17:00
  • Wednesday07:30 to 17:00
  • Thursday07:30 to 17:00
  • Friday07:30 to 17:00
  • SaturdayClosed
  • SundayClosed